It's Personal Stories, A Hospitality Podcast
It's Personal Stories is a podcast series highlighting the inspiring career journeys of prominent leaders in the hospitality industry. The series features over 200 interviews, with new ones added weekly. Each interview presents the unique personal story and insights of C-suite executives, educators, and other industry professionals. Guests share their experiences, including overcoming self-doubt, achieving work-life balance, facing challenges, public speaking, taking risks, networking authentically, developing leadership skills, and more. Through these deeply personal stories, you are encouraged to dream big and confidently pursue your personal and professional goals.
Founded in 2022 by industry veterans David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott, and Huilian Duan, It’s Personal Stories has been recognized by the International Hospitality Institute as a top hospitality podcast each year since it launched. To watch or listen now, visit www.ItsPersonalStories.com.
It's Personal Stories, A Hospitality Podcast
Mark Hoplamazian, CEO of Hyatt Hotels Corporation, interviewed by David Kong
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David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott
In this episode, Mark shares his career journey and discusses Hyatt's purpose statement - "To care for people so they can be their best," and how it guides Hyatt's ESG and DEI initiatives. Mark gives details of Hyatt's focus on recruiting, retaining and promoting diverse talent. Mark shares his learnings from setbacks and disappoints and his general approach to challenges. Mark also offers advice for aspiring women and minorities.