It's Personal Stories, A Hospitality Podcast
At It’s Personal Stories, A Hospitality Podcast, we believe that leadership is shaped as much by setbacks and self-doubt as by achievements and accolades. That’s why we go beyond titles and résumés to uncover the personal journeys of hospitality leaders—the moments of vulnerability, resilience, and courage that define true success.
Since 2022, our mission has been to empower the next generation of leaders by sharing unfiltered stories of growth from across the industry. With more than 250 interviews and counting, we’ve built a library of candid conversations that reveal not only strategies for professional advancement, but also lessons in authenticity, balance, and perseverance.
Recognized each year by the International Hospitality Institute as a top hospitality podcast, It’s Personal Stories continues to inspire dreamers and doers to push boundaries, embrace challenges, and pursue their goals with confidence. Learn more and watch the Interviews at www.ItsPersonalStories.com and Follow Us here on LinkedIn.
It's Personal Stories, A Hospitality Podcast
Heather McCrory, Principal, Heather J. McCrory & Associates, interviewed by David Kong
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David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott
In this episode, Heather shares her career journey the past thirty some years ascending from her humble beginning to becoming CEO of Accor Hotels, North & Central America, and the lessons learned along the way. Heather also reveals findings of her research project to understand why women are opting out of leadership roles and how they can achieve their career aspirations. We discuss the importance of and tips on finding mentors, advocating for ourselves and networking.